WhatsApp Automation: API Setup & Broadcasts

About This Service

Customer Conversations on Autopilot

WhatsApp is where your customers already are, but running it by hand means slow replies, forgotten follow-ups, and history that lives on one person’s phone. Automation turns it into a channel the whole team can handle.

Aurevo System sets up the official Business API, auto-replies, chatbots, and broadcast workflows, connected to the CRM or shared inbox you use. Everything is built within Meta’s policies so the business number stays in good standing.

Common Challenges

Problems We Solve

Where WhatsApp communication breaks down — and the automation that replaces it.

01

Replies Depend on One Phone

Messages sit on a personal device, so coverage ends the moment that person is busy or offline. The API routes conversations to the whole team.

02

Slow First Responses

Customers wait hours for a reply and go elsewhere. Greetings and instant answers keep the conversation alive.

03

Follow-Ups Forgotten

Promising leads go quiet because nobody chased them. Automated sequences continue the conversation on a schedule.

04

Broadcasts Sent by Hand

Copying contacts into groups is slow, messy, and hard to track. Approved templates reach the right list cleanly.

05

Policy and Opt-Out Risk

Uncontrolled messaging from a business number invites penalties. Template approval and opt-out handling keep activity compliant.

06

History Trapped on a Device

Conversation records leave with the staff member who holds the phone. Central logging keeps every thread with the business.

What We Build

The WhatsApp Setup

Business API Onboarding

Verification, number registration, and template approval completed through the official provider rather than workarounds.

Auto-Replies & Saved Responses

Greetings, away messages, and quick replies that cover the common questions the moment they arrive.

WhatsApp Chatbot

A conversation flow that answers questions, collects details, and passes complex threads to a person.

Broadcast Campaigns

Template messages to opted-in segments, scheduled and tracked instead of typed out contact by contact.

CRM & Inbox Integration

Conversations synced to your CRM or shared inbox so leads, notes, and history stay attached to the customer record.

Catalog & Team Routing

Product listings shown inside the chat, plus routing rules that send each thread to the right person or department.

Why Aurevo System

Automation Done By the Book

Official channels, clean data, and a setup your own team can operate.

01

Official API Only

We work through Meta-approved providers and methods, so your number is never put at risk by shortcuts.

02

Consent Handled Properly

Opt-in records and opt-out handling are part of the build rather than something bolted on afterwards.

03

Connected, Not Siloed

Messages flow into the CRM or inbox you already use instead of creating another place for the team to check.

04

Templates Written to Pass

Message templates are structured to meet review requirements, reducing delays before a campaign can run.

05

Human Where It Matters

Flows are designed to hand over to a person as soon as the conversation stops being routine.

06

Handover Ready

Your team is trained to manage templates, lists, and replies, with documentation included at delivery.

Industries

From Inbox Chaos to Automation

01

Use-Case Review

We map how WhatsApp is used today: volumes, the most common questions, and where replies slip through.

02

Compliance & Setup

Business verification, number registration, and template requests are handled through the official route.

03

Flows & Integrations

Auto-replies, bot flows, and CRM or inbox connections are built and tested alongside your team.

04

Pilot Campaign

A small broadcast and live traffic run first, so delivery and replies are verified before volume increases.

05

Operate & Refine

Templates, lists, and flows are reviewed against real conversations and adjusted as the business changes.

Technology & Integrations

Channels and Connections

Official messaging infrastructure — integrated with the tools your team already runs.

WhatsApp Business APITemplate MessagesAuto-Reply FlowsBroadcast CampaignsCRM IntegrationShared Team InboxCatalog SetupDelivery Analytics

Business Benefits

What Automation Unlocks

Replies That Never Sleep

Customers get an answer outside working hours instead of a message that waits until the morning.

Coverage Beyond One Phone

The whole team can see and answer conversations, so nothing depends on a single device.

Follow-Ups That Actually Happen

Scheduled sequences keep warm leads from going cold without anyone remembering to chase them.

Campaigns You Can Measure

Delivery and response to each broadcast are tracked, so the next campaign is informed by the last.

Frequently Asked Questions

What is WhatsApp automation?

It means using the official WhatsApp Business API to send auto-replies, run chatbots, and deliver approved template messages at scale. Routine conversations are handled by the system, while anything complex is passed to a person on your team.

Is WhatsApp automation allowed under Meta policy?

Yes, when it runs through the official Business API with approved templates and proper opt-in. We build within those rules, including opt-out handling, so your business number stays in good standing.

How long does WhatsApp automation take to set up?

A straightforward auto-reply and template setup can often go live within a couple of weeks, though verification and review times vary. Bot flows and CRM integration extend the timeline, which we confirm after the use-case review.

What do we own at the end?

The Business account, the number, the approved templates, and the integration configuration all belong to you. Training and documentation are included so your team can manage it day to day.

Can WhatsApp automation connect to our CRM or support desk?

Yes. We connect WhatsApp to your CRM, helpdesk, or order system so conversations, contacts, and status updates sync automatically. Replies can pull live details like order status or appointment times, and every interaction is logged against the right customer record.

Which message languages and templates can the automation support?

The assistant can handle multiple languages and will match the language a customer writes in. Replies use approved message templates where required, and we design menu flows, quick replies, and buttons that guide people without feeling robotic. You can also update the wording as your offers change.

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